About IFS | Cooking Classes | Catering | Help & Information | Contact Us

 
Gourmet Italian Food Specialties, Cooking Classes & Catering
Tel: 203-488-7472
 

 

Help & Information

Welcome to our Help & Information section. Here you will find information and instructions about purchasing products, return policies or making a change to a scheduled cooking class.

Please contact us direct by phone or email if you have any questions or need further information and assistance.

Ordering and Purchasing Products
All purchase transaction's are processed via internationally recognized secure PayPal merchant service. Internet purchases may be processed by anyone who has an existing Paypal account or by credit card.

All prices are in U.S. dollars. Please contact by phone or email to place international orders.


Secure PayPal Cart Shopping Instructions - Made Easy!

Select the items you would like to add to your shopping cart by clicking the "Add to Cart" button for each item. The PayPal shopping cart/checkout appears in secondary browser window.

You may view your cart at any time during the selection process by clicking the "View Cart/Checkout" buttons.

Change quaintest or remove items in the PayPal Cart window by clicking the "View Cart/Checkout" button.

When you are finished selecting items and quantities, proceed to PayPal credit card checkout by clicking "View Cart/Checkout" button.

In the Paypal Cart window, click the "Check Out with Paypal" button to finish the transaction and place your order.

Purchases through Paypal are billed from "F.E. D'Urso Gourmet Foods, Inc."


Shipping

Shipping charges are calculated based on the size and weight of your total purchase. Shipping charges are listed in the Paypal shopping cart window. All shipping charges are for domestic continental U.S. shipment.

Please contact by phone or email to place and ship non-continental or international orders.


Taxes

Appropriate state sales tax may be added to your order automatically.


Return and Refund Policy

Any unopened, nonperishable or canned item may be returned for a full refund within 7 days notification of purchase. all returned items must be in new original packaged condition.

Nonperishable or canned items may not be returned or refunded once opened or used.

Drop shipped items and perishable items may not be returned, but refunds may be issued if you are unsatisfied or items are damaged via shipping within 3 day notification.

Any perishable or nonperishable item will be replaced or refunded if damaged during shipping.


Reschedule or Cancel Cooking Classes and Personal Cooking Lessons

To reschedule or cancel cooking classes or personal cooking lessons, please contact us up to 48 hours in advance. There are no fees to reschedule or cancel a classes or lessons up to 48 hours in advance.

Full refunds are issued for cancelled classes or lessons up to 48 hours in advance.

 

Tel: 203-488-7472
info@italianfoodstore.com


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